Springton-Keyneton-Truro

All walks are subject to you wearing appropriate clothing. Prime considerations are warmth and weather protection. Your safety and the safety of the walking group can be jeopardised by you wearing inappropriate clothing. In an emergency situation it can take hours to evacuate a sick or injured walker. Leaders may not accept people for a walk who have not come appropriately dressed or prepared.

View details of appropriate clothing at heysentrail.asn.au/appropriate-clothing

In the event of hot weather, the decision to proceed with or cancel a walk is made by the Walk Leader(s), having regard to risk factors such as local weather conditions, trail accessibility, vehicle support, and the physical capabilities of walkers in the group. In some circumstances, the Walk Leader may decide to amend, modify or shorten a scheduled walk. If a single-day End-to-End walk is cancelled, walk fees will be refunded. Refunds do not apply to weekend-away walks and multi-day events.

If unforeseen circumstances arise and you are no longer able to participate in the walk, please cancel your registration as soon as possible using the Manage Walk Registrations facility on your Account page.

Alternatively you can notify the office by 2.15pm on the last business day before the walk. Walk leaders do not have access to messages left on the answering machine after this time. If your Walk Leader has provided their mobile phone number you may be able to contact them prior to the walk (subject to phone service availability).

View the full details of our Cancellation & Refund Policy at heysentrail.asn.au/cancellations

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Memberships, walk and event registrations and Golden Boots passes are tickets. If you purchase a Golden Boots pass details of your pass purchase will be recorded. If the Golden Boots pass has expired when you register for walk events, you will be prompted to purchase another pass.

View full details of our Shipping & Delivery Policy at heysentrail.asn.au/shipping

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